CAN YOU PLEASE INDICATE THE PRICES?
The prices are in the web site and there is no extra charge or hidden cost.

HOW DO I RESERVE?
Generally by e-mail with advance deposit of 30% of total amount ( up to max 200 euro)

HOW WILL I GET THE KEYS OF THE FLATS?
You'll receive the keys by the owner once arrived.

ARE LINEN AND TOWELS PROVIDED?
Yes, always free of charge.

ARE THERE HIDDEN COSTS?
No, we don't provide any extra service so there is no way you are going to pay more money than the price of the accommodation indicated in the web site.

ARE THERE OTHER PEOPLE IN THE FLAT?
The flats are all for you and the flats owners don't live in the flat or next door

IS THE AREA SAFE?
Cape Verde is safe.

THE FLAT IS FOR 5 PEOPLE BUT THERE'S ONLY 3 OF US, IS THIS A PROBLEM?
No. Sometimes owners don't accept just 2 people or just 2 night but it depends on the situation. The price you pay is the price of the people staying in the flat.

WHAT ARE THE CHANCES TO REALLY GET THE FLAT?
Very high if you do it in advance, low if you do it a few days before in the high season.

CAN I CALL YOU?
No, you can call the flat owners.

DO CHILDREN PAY LESS?
No, they pay the same. But sometimes if you ask...

DO YOU ACCEPT CREDIT CARDS?
The flat owners don't accept credit cards.
We, as as CaboVerdeAccommodation, provide a free service to customer and don't receive money from you.
That also means that any problem must be dealt directly with flat owners.

IN WHICH CURRENCY SHALL I PAY?
Prices are expressed in Euro. Other currencies are accepted but that must be agreed with the flat owner. Make sure that this point is clear before confirming the reservation.

IS THERE A MINIMUM NUMBER OF PEOPLE?
Owners tend to accept even 1 person, but it really depends on the period.

IS THERE A MINIMUM NUMBER OF NIGHTS?
2 nights minimum, that also depends on the period.

I DON'T KNOW MY ARRIVAL DATES, HOW SHALL I DO?
Owners only accept reservation with fix dates. You can always change later (if there is availability)..

WHAT TIME IS CHECK OUT?
Check out is generally at 11 am, but the owner will tell you.

DO SHOPS AND RESTAURANTS ACCEPT CREDIT CARDS?
hardly in Boavista, sometimes in Sal.

I WROTE TO YOU BUT YOU DIDN'T ANSWER!
You have probably provided a wrong or inactive e-mail address. Please try again. In some cases, when nothing is available, we don't answer.

IS THERE HOT WATER?
Yes, in all the flats. ( a part Santa Cruz Casa 2, where it is provided juts from 6.00 pm till 9.00 pm)

DO YOU HAVE ANY OTHER FLATS?
Yes, in case of special requests.

WHAT HAPPENS IF I HAVE A PROBLEM?
Any problem must be dealt with the person you are paying to: the flat owner. CaboVerdeAccommodation.com is a free service who assumes no responsibilities for problems rising after the moment you get the direct contact with the flat owner.